Sales & Support

Customers purchase items and services from our sales support positions. They provide solutions for customers and generate new sales leads for them. Our strong management, unrivalled transparency, contemporary facilities, and devotion to meeting your business requirements are all available.

Responsibilities of Sales & Support Manager:

  • Prospective consumers are contacted to purchase a service or product via telecommunications technology.
  • People into purchasing a service or product, and also provides them with the information they want
  • Prospects are identified through scraping data or looking through existing advertisements.
  • Database backups are performed to protect private information. Database backups are performed.

Regardless of the company’s size, whether huge or tiny, there is one definite possibility to prosper throughout the never-ending hunt for expansion, and that is pre-sales. Several pre-sales actions must be completed for the pre-sales process to succeed, including qualification, bidding, and winning a transaction. Businesses must reach a consensus on a single topic if they want to improve their pre-sales skills.

The majority of sales representatives report that they have less time to market a product or service. They are occupied with administrative tasks such as inputting data, preparing reports, and other similar jobs, which consume most of their valuable time.

When sales representatives have the appropriate quantity of support employees, they are at their most productive. If the execution of pre-sales support or administrative tasks is delayed, the sales representatives will not perform their duties effectively.

Fortunately, our outsourced sales support and a team of professionals are here to assist you in your time of need. Our pre-sales support service firm is a specialist in automating most of your organization’s non-revenue-generating duties and processes.

As part of our pre-sales efforts, Silver Edge matches you with one of our pre-sales professionals, who will work with you to establish an effective working relationship based on a shared knowledge of your sales goals. After that, they begin to work on developing a profound grasp of the needs.

Our pre-sales support services have played a vital part in the success of numerous prominent firms over more than a decade, and we are proud of this accomplishment. We have a significant number of repeat customers because we have a track record of raising revenue year after year via the provision of high-quality work and a high degree of dedication.