Silver Edge technologies is a business process outsourcing firm based in the United States that also operates in Pakistan. Founded in 2016, Silver Edge has established itself as a leading brand in outsourcing service providers, with a thriving customer base of more than 2000+ clients stretching across the world in a diverse range of sectors and nations. Email support, Live Chat Support, Phone support, Virtual assistance, Sales and Support are just a few of the services we are adept in.
At Silver Edge Technologies, a leader in lead generation, our whole family of companies is dedicated to delivering communication quality and continual value to our clients. Our objective is to improve the effectiveness of your message while also ensuring that we provide results that surpass your expectations. We encourage a team mentality that prioritizes you first, generates unique ideas, and elevates your brand above the noise of your competitors to become more visible.
As a company specializing in marketing, lead generation, and sales, we have built an impeccable name in the ever-expanding area of lead generation. Our professional experience has allowed us to manage hundreds of contact centers and mentor others as they embark on their journeys into the realm of company ownership.
It is a privilege and an honor to be trusted with the task of starting from scratch and growing them into self-sustaining enterprises. Our services and forward-thinking ideas have been sought after by multimillion-dollar corporations, enabling us to deliver valuable services and forward-thinking ideas to any organization.
Our Mission
We are a prominent Business Processing Outsource service provider with a reputation for providing high-quality service that speaks volumes. With our years of expertise, we try to attain the most significant degree of accuracy and the best quality of service delivery possible. Silver edge works as an extension of your company, assisting you in increasing performance.
Security – We ensure that our procedures comply with industry standards for data security and privacy. We take care of the administrative responsibilities for your company, allowing you to concentrate on your core strengths. We are well-versed in dealing with work that requires agility and rapid change. We make every effort to use all of the necessary procedures to ensure the security of your critical information.
Our Vision
Silver Edge Technologies’ founders’ ambition was that they would give the highest degree of customer satisfaction possible. Our vision is to bring value to our customers’ long-term sustainable development by providing simplified services. Our high-quality outsourced services are effective across various industries, allowing you to save money, time, and effort while focusing on your core business objectives. Silver Edge aspires to be a reliable and trustworthy partner in your endeavors.
One of the most reputable business process outsourcing organizations that provide high-quality services.
Silver Edge has assembled a group of professionals that are all well-versed in the nuances of their respective fields. We are a licensed outsourcing service provider, and we are well-versed in the methods and approaches that may be used to serve better the customers that depend on our services.
Why You Choose Us?
Our customers have faith in us because we believe in the power of human interaction combined with technology to generate value for our clients and their customers, and we have shown this belief. We create encounters and experiences that surpass our customers’ expectations by relying on human connections.
Silver Edge is a technology-based Back Office & Customer Support sector that is entirely autonomous. We at Silver edge employ technology to build breakthrough solutions that improve the operational capabilities of our customers’ companies. We have over 4000 Solution Providers on our team, and we are growing.
As a company that has been in operation for more than five years, we have worked with some of the world’s most recognized brands and industry leaders, assisting them in improving their customer relations, customer experiences, and business capabilities.
Our Core Values
Customer Focused
We are devoted to enabling our clients’ success and pleasure with our service. We go beyond developing specific projects to establish and foster an atmosphere conducive to a healthy and long-term customer relationship. Maintaining an ongoing flow of respect for time and the worth of both businesses and providing support for mutual success in the form of knowledge, resources, innovation, and long-term viability are our top priorities.
Partnership
To “be the partner of choice,” Silver Edge takes ownership of each project it is given and works with dedication and honesty to deliver the highest grade of services. Working as an extension of your internal team, our expert helps you design and implement a broad range of projects that enhance the client’s performance while also cost-effectively increasing earnings.
Innovation
Innovation is not only a part of our mission statement, but it is also a part of our values and way of life. At Silver Edge, we seek for and reward innovators and fresh ideas that come over the desk and provide new value. We encourage our staff to embrace difficulties and find inventive solutions to issues by instilling a sense of wonder. We stand for our members as they take risks and learn from their experiences as a group.
Excellence
Above and beyond our achievements, we are dedicated to improving our processes and services. The determination to serve our clients with a continual focus on their requirements and to devote our attention to addressing those demands with a feeling of urgency is ingrained in our DNA. And we feel that boundaries have been erected to be challenged! We seek to provide high-quality services that will offer long-term value to your company in our collective endeavors.
Our Culture
We think that individuals learn and develop more effectively in a dynamic and enjoyable atmosphere.
The “learn, share, and grow” approach that we adhere to ensures that each employee has access to the most up-to-date information possible. To help our workers succeed at every stage of their careers, we provide a variety of advancement options, both within and across teams, to ensure that everyone has the opportunity to pursue their professional goals and stay a vital member of our team.
Our dynamic workplace is a source of pride for our employees. As a result, we hold several team-building activities and commemorate significant milestones to strengthen our bonds further. For us, empathy and open communication are the keys to a successful partnership and the assurance that everyone’s voice is heard and their ideas are considered.