Currently, the phone support sector is going through an incredible transformation. The rise of phone assistance as a specialization has made it harder for competitors to duplicate, giving organizations a distinct edge in the marketplace. Though customer service...

Background Nowadays, most businesses place a high value on providing top-notch customer service. Companies guarantee that the customers' issues are handled within time, and they should be happy with the quality of our services. Email support is the preferred method of...

While our staff is juggling many vital responsibilities, administrative duties might strain them. This might lead to poor quality products, more errors, and high costs. Silver Edge Technologies outsource its sales & support services to assist with this problem. To...

Small, medium, and big businesses alike may benefit from virtual assistants who can do various activities from administrative to graphic design, event planning, and social media management. Virtual assistants (VAs) may free up your time to work on more strategic...

79% of consumers prefer talking and receiving immediate replies, according to the Live Chat Statistics 2020 report. As a result, the need for live chat outsourcing services is rising. Live chat doesn't need a lot of back and forth conversation. Having a live chat...